Shipping policy

Shipping Policy

Effective Date: [Insert Date]

Thank you for shopping with Seven18 Publishing. Please review our shipping policy below to understand how orders are processed and delivered.

1. Order Processing

  • Orders are processed within 2–5 business days (excluding weekends and holidays).

  • Orders placed after [insert cutoff time, e.g., 3:00 PM EST] will be processed the next business day.

  • You will receive a confirmation email once your order has been shipped.

2. Shipping Methods & Delivery Times

Shipping times vary based on location and selected shipping method. Estimated delivery times are as follows:

  • Standard Shipping: 5–10 business days

  • Expedited Shipping: 2–5 business days (if available)

Delivery times are estimates and not guaranteed.

3. Shipping Rates

  • Shipping costs are calculated at checkout based on order weight, destination, and selected shipping method.

  • Promotional or free shipping offers are subject to change without notice.

4. Domestic Shipping (United States)

Seven18 Publishing currently ships within the United States. We are not responsible for delays caused by postal carriers, weather, or other circumstances beyond our control.

5. International Shipping (If Applicable)

  • International shipping rates and delivery times vary by destination.

  • Customers are responsible for any customs duties, taxes, or import fees imposed by their country.

  • Seven18 Publishing is not responsible for delays due to customs processing.

6. Incorrect Address

Please ensure that your shipping address is accurate at checkout.

  • Orders returned due to an incorrect or incomplete address may require additional shipping fees.

  • Seven18 Publishing is not responsible for packages delivered to incorrectly provided addresses.

7. Lost or Stolen Packages

Seven18 Publishing is not responsible for lost or stolen packages once confirmed as delivered by the carrier. If you believe your package is lost, please contact the carrier directly with your tracking number.

8. Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery and include:

  • Your order number

  • Photos of the damaged item and packaging

We will work with you to resolve the issue promptly.

9. Changes or Cancellations

  • Orders cannot be changed or canceled once processing has begun.

  • Please contact us immediately if you need assistance.

10. Contact Information

For shipping-related questions, please contact us at:

📧 Email: Tyrone@seven18-publishing.com
🌐 Website: seven18-publishing.com